How to Contact Dream League Soccer 2024 Customer Support Service
If you have any problem or bug to report for Dream League Soccer 2024, just read through this guide to learn how to contact DLS 2024 customer support service in no time.
2024-05-23
Coming from the well-renowned First Touch Games, the Dream League Soccer 2024 version is the newest addition to the celebrated mobile soccer series. The game offers users the chance to take on dual roles – the Team Manager and the Player. Users are given the opportunity to construct their stadium, backed by Training and Medical Infrastructure, introduce new formations, hire agents for scouting purposes, add legendary players to their team, among a myriad of other exciting tasks. The game has become a hot favourite among players since its global release. Consequently, the necessity to communicate with Customer Support for Dream League Soccer 2024 has seen a surge.
If you are new to the game, do not forget to peruse our Beginners Guide for some basic tips. We also have guides to help you on how to advance through Divisions, and how to amass Coins and Gems speedily. Additionally, our Redeem codes guide is there to help you make the most out of the freebies that are available.
Although the game successfully embodies all the crucial elements typically expected from this genre, several issues that require developer attention still remain. Some fans encounter obstacles in the form of in-game bugs, account-related problems, and questions about in-app acquisitions. We understand that all users deserve a seamless and hassle-free gaming experience minus the annoyance of in-game bugs. Here’s our detailed instruction guide on reaching out to the customer support team of Dream League Soccer 2024.
How to Reach Out to Dream League Soccer 2024 Customer Support
The team has already offered solutions to many frequently raised questions on the game’s official website. However, if someone still remains dissatisfied, Dream League Soccer 2024 customer service is always accessible to answer any queries raised by players.
Two methods exist to get in touch with the customer support team of Dream League Soccer 2024. Players can contact through the official Support website of First Touch Games, or can directly reach out to the Developers at First Touch Games via their social media handles.
How to Connect via the Official Website of Dream League Soccer 2024
Players can directly access the official help website of Dream League Soccer 2024 and resort to the customer service option from there. Follow the steps mentioned below to do so:
- Navigate to the official Support web page of First Touch Games here.
- Once redirected to the Support page, players should scroll down and from the list of games under the Developer house, select DLS (Dream League Soccer).
- This will lead you to the FAQ page of Dream League Soccer where you will see that the Developers have responded to some of the common queries regarding the game. For reading the answers to any of these questions, simply click on that. There’s also an option to filter the outcomes by entering keywords from your inquiry in the search bar. You are likely to find your problem here.
Bug Reporting
If your issue still persists or hasn’t been addressed on the Support page, the next step would be to issue a ticket. Please follow the instructions mentioned below to do so:
- You will see four navigational options on the FAQ page, namely, Home, FAQS, Submit A Request, and Sign In. Choose the Submit a Request option.
- This will lead you to the Ticket Issuing Page of First Touch Games where you will be asked for the following details:
Your email address
The subject of your query
Issue Type (Choose the one that best describes your concern, from the drop-down list)
Game (Choose DLS 24 from the list)
The platform of play you prefer
A detailed description of your issue
User ID and Device ID
Your Device Brand and Model
Attach relevant files in the form of screenshots for swift assistance.
- As soon as all the required details have been entered, press the Submit button to effectively issue a ticket. The support team will revert to the provided email address within a span of 48-72 hours. If necessary, do additional follow-ups in the same mail thread.
How to Reach the Developer Team Directly
A different tactic may be to directly approach the FTG developers through their social media handles. @firsttouchgames is the official Twitter handle of First Touch Games, for addressing user queries. Players can also approach the team at the Official Facebook ID of First Touch Games. Subsequently, users should follow-up on their Discord server, where an enthusiastic community of fans can help them resolve their queries.
Look at our additional guides below:
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- Methods to contact Total Football customer support service
- Methods to contact Vive Le Football customer support service
- Methods to contact Captain Tsubasa Ace customer support service
If there are still issues in getting in touch with the Support Team of Dream League Soccer 2024, head directly to our comments section and get all your queries resolved. Enjoy Gaming!