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About SSA-Star Service Application

SSA,Star Service Application,Star Service,OAM,OMC,SCEM;

Star Service is an on-site task execution tool that provides standard execution SOP and SLA reminders for the installation, operation, and maintenance of new energy equipment under the brand of "Star Charge". It provides intelligent service management of the whole process of installation, operation, and maintenance.

Dynamic configuration of “Task Content” and “Standard duration” is supported to provide the following items for different customers and service objects:

1. Multi-type work ticket standardized processing process, more efficient operation;

2. Professional guidance for task execution, easier to learn;

3. Spare parts materials stored to backpack, more accurate management;

4. Online settlement supported, transaction clearer.

5.Core function: WiFi configuration for charging stations

The application will obtain access to all files such as zip.bin on the phone to upgrade the firmware of the charging station, as well as download the relevant zip files from the charging station and place them in the phone folder

Provide intelligent operation and maintenance services for Star Charge and roaming devices, support to query operating data and log data, and implement firmware upgrade, configuration deliver and debug through Bluetooth/mobile network.

Spare parts adopt enterprise - warehouse - position management mode, support enterprise/individual multi-level spare parts management. It can realize the backpack material spare parts automatically occupying and releasing the warehouse position, and realize spare parts service at low-cost, through report analysis.

Conduct intelligent management of the whole process of installation, operation, and maintenance of new energy equipment, assist engineers in quick response and execution guidance, improve problem solving efficiency, and provide professional and efficient service ability.

SSA,Star Service Application,Star Service,OAM,OMC,SCEM

What's New in the Latest Version 2.18.0

Last updated on Oct 16, 2024

【优化】工作台首页UI设计;
【新增】物料退回全流程,含创建、发货及收货;
【Optimization】Homepage UI Design for Workbench;
【Added】The entire process of material returns, including creation, shipping, and receipt;

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Additional APP Information

Latest Version

Request SSA-Star Service Application Update 2.18.0

Uploaded by

Hector Sanchez

Requires Android

Android 5.0+

Available on

google play

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SSA-Star Service Application Screenshots

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