Telekom hilft

Telekom customer service directly via video chat

Dear Telekom customer,

You have a general question or a personal concern? You want information about our products or prices (eg Entertain, MagentaEINS)? The Telekom hilft app provides you with an individual consultation with a customer service representative via video chat. For this, the app requires access to your camera. Be surprised by our service.

The Telekom hilft app: customer service with a difference.

We recommend a Wi-Fi connection for video chat.

Have fun with the app!