MY NATCOM

Application to check the information of subcribers

My Natcom app is a one-stop destination for managing your Natcom account, bill payments, mobile recharges, and checking usage. You can discover your exclusive internet plans (4G/3G/2G) etc.

With MyNatcom App, customers can avail of these exciting features

• Personalized U Experience

• Track your Day and Night internet usage with active packs information

• Send 10 SMS free every day

• Receive 100 MB to access internet

* Update the information relate to Natcom policy

- View real time internet usage (4G/3G/2G), calls, SMS along with plan or pack quotas

- View outstanding amount, current bill

- View current voice plan details, data plan and active bonus packs

• Make payments on the go:

• Roaming Services & Packs

- Check international roaming rates for multiple countries

• Explore and buy new Internet packs (4G/3G/2G)

• Music, Videos and More: Activate / Deactivate Value Added Services

With My Natcom App, Prepaid customers can avail following features of My Natcom App

•Check balance and usage : You can view recent recharges and balance deductions, current internet data plan details and data usage

•Service Requests: Track status of recent service requests / complaints

You can also locate stores nearby and email or call us through the app.

We take following permissions before installing the app on your mobile for different reasons.

• Storage: This is to avoid frequent access of network and enable faster app launch.

• Find Location: This will help you find the nearest Vodafone stores.

• Directly call phone numbers: So that you can call Vodafone customer care.

For assistance, call 111. You may also write to us at https://natcom.com.ht