uAssist

Solusi untuk mengoptimalkan dan berinovasi layanan bantuan Anda.

uAssist is the integrated solution for the effective and efficient assistence services that combines the functionality of a Service Management platform with Augmented Reality.

Through the "See what I see" technology and the support of devices such as smartphones, tablets or smart glasses, the onsite staff is remotely guided and supervised in each steps of activities, allowing not only a reduction in overall assistance costs but also the human error rate during the assistence processes. uAssist transforms maintenance, overhaul and repairing activities into an immersive digital experience, managing the entire process through the Service management platform and creating a shared knowledge base that immediately becomes "Corporate Knowledge Assets".