Habit 5 : Seek First To Understand Then To Be

습관 : 모든 수준에서 효과적으로 의사 소통한다는 Stephen R. Covey의 아이디어 5

In "Habit 5: Seek first to understand then to be understood," Stephen R. Covey explores the idea of Communicate effectively at all levels of the organization.

Communication is the most important skill in life. You spend years learning how to read and write, and years learning how to speak. But what about listening? What training have you had that enables you to listen so you really, deeply understand another human being? Probably none, right?

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“Empathic Listening is to the heart what air is to the body.” – Stephen R. Covey