CoachMitra

Ứng dụng cung cấp cơ sở cho hành khách trên tàu của IR để tăng yêu cầu dịch vụ.

CoachMitra provides facility to the onboard passengers to raise service requests by just entering PNR number and mobile number. The CoachMitra services include Toilet cleaning, Coach Cleaning, Watering, Linen/Bedrolls, Disinfectants, Electrical and Pretty Repairs.

Coachmitra will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.