PrismaSolic Carrefour

PrismaSolic Carrefour: Speed ​​up the reporting of operational problems

Designed to meet the day-to-day demands of employees, PrismaSolic Carrefour is a solution that facilitates the reporting of everyday problems, such as equipment failures, building maintenance needs, among other operational challenges. By speeding up this process, the application ensures greater efficiency in resolving issues and provides a more organized and functional work environment. The application offers a friendly and intuitive interface, allowing users to carry out their demands with just a few clicks.

It was created to make the process of communicating operational problems more agile, ensuring quick responses and appropriate solutions. Whether reporting the need for maintenance on equipment, infrastructure or other assets, the application offers a simple and direct way to describe the problem and start the correction process.

Among the main features of the app is the opening of tickets, where the user can select the type of service request needed, indicate the equipment or asset that needs attention and provide a detailed description of the problem. Furthermore, the application allows you to monitor the complete history of all requests made, offering a clear view of the progress and status of each one.

Another important highlight is the Service Order Assessment (OS) functionality, which allows the user to quickly assess the quality of the service provided. In a simple and objective way, it is possible to approve or reject the intervention carried out, contributing to the continuous improvement of services.