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Rated the #1 Help Desk Software 5 Years in a Row
Meet HappyFox Help Desk 2.0 – A fresh new take on the mobile help desk you love!
HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.
HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 5 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.
What you can do with HappyFox Helpdesk 2.0 App:
- Access your support tickets on mobile
- Quick access to the “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
- Track your weekly performance
Your HappyFox tickets are at your fingertips. Literally!
What's New in the Latest Version 1.19.0
Last updated on Sep 4, 2024
[Feature] Assets can now be linked/unlinked to/from a ticket respectively.
[Feature] A preview of the typed ticket reply or private note can now be seen before sending it.
Bug fixes and security improvements.
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HappyFox Help Desk 2.0
1.19.0 by HappyFox Inc
Sep 4, 2024