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Tentang VisualSupport(Bouygues)

Dukungan Visual (Bouygues)

Rsupport’s VisualSupport - RemoteCall solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s video support solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.

• Improve First Call Resolution

• Reduce Time to Resolution

• Increase Overall Satisfaction

[Key Features]

1. Real-time Video Streaming

Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.

2. Screen Capture

Analyze issues more effectively by taking a screenshot of what the customer is streaming.

3. On-screen Drawing

Mark important areas for the customer to see to communicate certain points more clearly.

4. Easy to Connect

All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.

[Receiving Video Support - Customers]

1. Download, install, and then launch the VisualSupport application.

2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.

3. Engage in real-time video support.

4. Close the application once video support session has ended.

Apa yang baru dalam versi terbaru 5.4.3.5(Build88)

Last updated on Jul 11, 2019

v5.4.3.5(Build 88) : Jan 9, 2019

Terjemahan Memuat...

Informasi APL tambahan

Versi Terbaru

Permintaan VisualSupport(Bouygues) Update 5.4.3.5(Build88)

Diunggah oleh

Kriston Siallagan

Perlu Android versi

Android 4.1+

Tampilkan Selengkapnya

VisualSupport(Bouygues) Tangkapan layar

Bahasa
Berlangganan APKPure
Jadilah yang pertama mendapatkan akses ke rilis awal, berita, dan panduan dari game dan aplikasi Android terbaik.
Tidak, terima kasih
Mendaftar
Berlangganan dengan sukses!
Anda sekarang berlangganan APKPure.
Berlangganan APKPure
Jadilah yang pertama mendapatkan akses ke rilis awal, berita, dan panduan dari game dan aplikasi Android terbaik.
Tidak, terima kasih
Mendaftar
Kesuksesan!
Anda sekarang berlangganan buletin kami.