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VisualSupport(Bouygues) के बारे में

दृश्य समर्थन (Bouygues)

Rsupport’s VisualSupport - RemoteCall solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s video support solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.

• Improve First Call Resolution

• Reduce Time to Resolution

• Increase Overall Satisfaction

[Key Features]

1. Real-time Video Streaming

Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.

2. Screen Capture

Analyze issues more effectively by taking a screenshot of what the customer is streaming.

3. On-screen Drawing

Mark important areas for the customer to see to communicate certain points more clearly.

4. Easy to Connect

All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.

[Receiving Video Support - Customers]

1. Download, install, and then launch the VisualSupport application.

2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.

3. Engage in real-time video support.

4. Close the application once video support session has ended.

नवीनतम संस्करण 5.4.3.5(Build88) में नया क्या है

Last updated on Jul 11, 2019

v5.4.3.5(Build 88) : Jan 9, 2019

अनुवाद लोड हो रहा है...

अतिरिक्त ऐप जानकारी

नवीनतम संस्करण

निवेदन VisualSupport(Bouygues) अपडेट 5.4.3.5(Build88)

द्वारा डाली गई

Kriston Siallagan

Android ज़रूरी है

Android 4.1+

अधिक दिखाएं

VisualSupport(Bouygues) स्क्रीनशॉट

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APKPure की सदस्यता लें
सर्वश्रेष्ठ एंड्रॉइड गेम और ऐप्स के शुरुआती रिलीज, समाचार और गाइड तक पहुंचने वाले पहले व्यक्ति बनें।
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